Shelley Thompson

IT Support


WIBN Groups


I have worked in the IT industry for around 18 years, 13 of those years being PCS Business Systems.

PCS Business Systems are a Managed Services Provider (MSP), holding ISO27001, ISO9001, ISO14001 and the Government-backed and industry supported Cyber Essentials certification. As part of our portfolio PCS offer a diverse range of in house and outsourced IT services/resources throughout the United Kingdom.
PCS Business Systems holds high level accreditations with industry leading manufacturers including HP (Gold Partner), Microsoft (Gold Partner and Authorised Device Reseller for Microsoft Surface), VMWare (Enterprise Partner), Lenovo (Premium Gold Partner) and Netapp Partner. This names but a few of the manufacturers we work with strategically to design, propose, supply, install and support entire IT systems.

Additionally, and importantly, our service offering can be utilised to support already in-situ IT systems. We offer expertly designed bespoke IT packages to include the latest Cloud offerings including Online Backup, Hosted Servers and Hosted Email. To compliment this, when a contract is subscribed to with PCS, we can proactively monitor systems for potential faults before they\'ve had a chance to occur. As part of our managed services packages, we offer, free of charge, an online portal where customers can view existing and historical IT issues for a truly \"joined up\" approach to IT support. To find out more please, get in touch.